Warranty

 

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Warranty

You're a proud owner of a Volkswagen, a German engineered vehicle made to last. You're protected by one of the best guarantees in the industry. Peace of mind that's going last.

It's easy for us to back up our vehicles with some of the best warranties in the industry. After all, they're built to perform and built to last. But since it's always nice to have extra peace of mind, we're more than happy to accommodate.

A little coverage goes a long way-but the right coverage goes even farther.


Basic limited warranty

4-year/80,000 km (whichever occurs first) new vehicle warranty. Wear & tear items and adjustments excluded after initial 12 months/20,000 km (whichever occurs first).


Powertrain

5-year/100,000 km (whichever occurs first) powertrain warranty.


Limited Warranty Corrosion Perforation

Warranty period

***12-year, unlimited distance warranty against corrosion perforation except for Routan.

Routan Warranty period

Volkswagen Routan warranty against corrosion perforation has two time and mileage limits:

For sheet metal panels, the limit is 4 years or 80,000 km whichever occurs first.

For an outer-body sheet panel - one that is finish-painted and that someone can see when walking around the vehicle- the limits are 5 years or 160,000 km, whichever occurs first.

The Routan does not have a 12 year corrosion warranty.

Coverage

This warranty covers the cost of all parts and labour needed to repair or replace any sheet metal panels that develop holes from rust or other corrosion. If a hole occurs because of something other than corrosion, this warranty does not apply. Cosmetic or surface corrosion - resulting, for example, from stone chips or scratches in the paint - is not covered.


Roadside Assistance

4-year/80,000 km (whichever occurs first), 24 hour roadside assistance provided by Club Auto Roadside Assistance.


Vehicle Recall

To find out more about current Volkswagen recall measures, please visit the Vehicle Recall page on Volkswagen Canada's website. You will be required to enter your vehicles 17-digit vehicle identification number (VIN) in order to find out if there are any recalls. Your VIN appears on your car registration or on the driver side of the dashboard. If your vehicle requires recall maintenance, please call the service department at 1 (877) 767-4091 and we will be able to set up an appointment for you to have the work completed.